The standard and included arrival procedure for St Barts villas is a meet and greet escort at the St Barts airport (SBH) or the ferry terminal in Gustavia followed by an escort to the villa. Rental car pick up will need to be coordinate. Luggage service is not included.
However, the VIP Arrival & Departure service provides an expedited and personalized transfer service that handles luggage handling and transfers to the villa. The VIP service provides expedited check in on St Maarten for your transfer flight to St Barts.
TRAVELING TO ST BARTS BY PLANE
After you arrive into St Maarten airport you will meet one of the VIP agents at the TRANSFER SERVICE DESK.
The VIP agent will already have your connecting boarding passes in hand so guests can avoid the immigration lines.
The VIP agent will then escort you through the security screening area and inquire about your bags and have them checked in on your next flight. You will then be directed to the 1st floor and all the boarding gates. The agents will always do their best to have you depart on the first available flight to St Barts, with your consent.
The St. Maarten VIP agent will make sure the St Barts VIP agents have been advised of your departure from St Maarten. All parties involved with your arrival in st Barts will be aware of your exact landing time (villa property manager/car rental company).
Once on St Barts, you will be met by a VIP agent that will help you with any carry-on bags and escort you through passport control and to baggage claim. At this time the agent will assist one last time with your luggage. If you some reason the bags arrive on a later flight, it will be their duty to get them delivered to your villa as soon a they reach St Barts.
TRAVELING TO ST MAARTEN BY PLANE
On departure from St Barts, the VIP agent will come to your Villa to collect bags & passports in advance. The agent will do the check in service and you can come to the airport at the last minute rather than having to come and wait in the airport.
Upon arrival to the St Maarten airport, you will be met by a VIP agent that will greet you and give you back all of your documents, such as passports, boarding passes, bag receipts and immigration forms filled out.
The agent will then escort you through passport control in the boarding room and will show you the boarding gate. When it is time to board you will be escorted to the plane. The agents in charge of your assistance in St Maarten will be advised about your exact landing time there.
Upon landing into the PJIA airport you will be met at the plane by the VIP agent (exact location will be advised before you leave St Barts) He will assist you with your hand luggage and escort you inside the terminal and will guide you through immigration and to your out bound check in counter with all your bags that will be held ready in advance.
Once check in is completed the VIP agent will escort you to the departing gate and will show you the VIP lounge area where you will wait for your flight to depart.
TRAVELING TO ST BARTS BY FERRY
After de-planing in St Maarten, a VIP agent would meet you at the TRANSFER SERVICE DESK located before immigration
The VIP agent will escort you through security screening area and inquire about your bags.
The VIP agent will continue to assist you until you are met by your transfer driver and seated in their car.
Once you arrive in St Barts, you would be met by a VIP agent who will assist with your bags, while you are greeted by your villa property rep./rental car agent.
TRAVELING TO ST MAARTEN BY FERRY
A day prior to departure, a VIP agent in St Barts will reconfirm the travel details and will contact you to advise about the departing arrangements of the following day. The agent will also reconfirm a time to collect the bags and travel documents 1h in advance to proceed to check in. This will allow you to meet the VIP agent on the ferry dock only 30 min prior to departure.
The agent will come to the Villa at the scheduled time to collect the bags and passports and set up a time to meet with the clients at the harbour.
They will then travel to the VOYAGER counter to get your party checked in on your trip back to St Maarten.